Decision Tiers
Routine Decisions (EMDC Authority)
Low-risk updates with no structural impact. EMDC has full authority to review and approve.
- Grammar, punctuation, minor text edits
- Image swaps (not affecting brand/accessibility)
- Date updates, small factual corrections
Moderate-Impact Decisions (EMDC + Consultation)
Unit-specific changes affecting structure. EMDC provides final approval for structure, IA, branding, and compliance. May consult with SMEs or unit leadership.
- Adding pages within existing sections
- Adjusting department/college sub-navigation
- Vanity URL requests
- Component or layout changes requiring review
High-Impact Decisions (EMDC Leadership + Divisional)
Cross-unit changes affecting architecture. Require SME review, EMDC leadership approval, and—when affecting institutional structure, compliance, or systemwide functionality—divisional leadership approval (Provost, CIO).
- Changes to primary navigation
- Creation of new top-level pages
- Information architecture changes affecting multiple units
- Major design or branding updates
- Introduction of new sitewide tools or functionality
Escalation Procedures
Resolve differences collaboratively at working level when possible. When resolution cannot be achieved:
- Notify direct supervisor
- Outline the issue and request support
- Follow standard chain of command
- Final decisions adhere to established reporting lines
Enforcement
To maintain standards, EMDC may:
- Remove CMS access for repeated violations
- Require retraining before access restoration
- Escalate persistent issues to unit leadership
- Audit content regularly for compliance
Common Violations
- Publishing inaccessible content
- Bypassing approval workflow
- Creating duplicate/conflicting pages
- Ignoring brand/template requirements
Authority Context: UNA's website is a mission-critical asset for recruitment and institutional reputation. Governance structures exist to maintain accessibility, branding, compliance, and user-centered experience—not to create bureaucracy.