Guidelines and best practices for UNA web teams to maintain quality and consistency across all digital properties.
Common IA Problems
- Orphaned pages – Content not linked from anywhere
- Deep nesting – Pages buried 5+ clicks from homepage
- Duplicate content – Same info in multiple locations
- Unclear labels – Menu items users don't understand
- Dead ends – Pages with no next steps or related links
We don't want secondary pages without parent navigation, e.g. /orientation and /register