APPLY! REQUEST

Online Testing (Respondus)

Exams for online courses at UNA are delivered through Canvas, the university’s learning management system.  Many hybrid or traditional courses also use Canvas for testing.   Courses may use the Respondus LockDown Browser/Monitor to ensure exam security and student identity. 

Respondus Monitor is an addition to the Respondus Lockdown Browser that uses a web camera and recording to ensure academic integrity during online testing.  Respondus Monitor provides a controlled testing environment, web camera recording, and a report of student exam taking.   For UNA students with access to Campus, Collier Library has laptops with Respondus Monitor available for within-library use. Please ask at the front desk.

In addition to the system requirements for Canvas, there are additional requirements for Respondus Lockdown Browser/Monitor

  • Windows: 10, 8, 7
  • Mac: OS X 10.10 or higher
  • iOS: 7.0+ (iPad only).   Your course may not allow use of an iPad for testing with Monitor
  • Adobe Flash Player (bundled with the LockDown Browser installation)
  • Web camera (internal or external) & microphone
  • A broadband internet connection

Troubleshooting

 Respondus Monitor—Webcam issues--Troubleshooting

If your webcam is not detected

If that does not resolve the issue, please submit a support request in Canvas by doing the following: Go to the page/item in Canvas where you are having the problem, click Help (the question mark), then Report a Problem.  Please include a description of the problem you are having, your full name, UNA email address, an alternative e-mail address (if applicable) and a phone number.