The “Session Timed Out” error is caused by your current timeout setting or you improperly logged out of your UNA portal account by clicking on the “X” in the upper right corner of your browser.
To change your timeout setting:
- Click on “My Account” in the upper left hand corner of the UNA Portal Home page
- Change the “Change Timeout” value to a higher number of minutes
- Click “Save Changes”
To fix improper logging out of the UNA Portal:
Click on "Clear your browser's cache" under "Having trouble? Try this first..."