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Professional Staff

Director of Housing & Residence Life 

The Director of Housing & Residence Life is a full-time, Masters housing professional responsible for the leadership, administrative oversight and management of the university residence hall system. The Director of Housing & Residence Life has the comprehensive administrative and supervisory responsibility for facilities management, departmental budget oversight, resident related safety and security issues, residence hall occupancy management, and the development and direction of a comprehensive on-campus residential program.

Jen

Jennifer Sutton, M.A.Ed

Jennifer received her M.A.Ed in Student Affairs in Higher Education from Western Kentucky University and her B.S. from Murray State University in Organizational Communication. Her professional interests include marketing, staff and residential development, and collaborative programming. She enjoys photography, traveling, and checking out the local happenings with her husband, Bradley, and three adorable children - Grayson, Makenna, and Braxton. 

Assistant Director of Residence Life 

The Assistant Director of Housing & Residence Life is a master’s-level housing professional who oversees the residential program and reports to the Director of Housing & Residence Life. Responsibilities include: supervising area coordinators, departmental academic initiatives, development and evaluation of themed-living options, departmental marketing, and residential program development and oversight. The Assistant Director also serves as a member of the Housing & Residence Life senior leadership team. 

Jami Flippo

Jami is a two time graduate from the University of North Alabama.  She received her Master of Arts in Community Counseling and her Bachelor of Science in Psychology.  Her professional interests include staff and student development, diversity education, and programming with campus partners. She enjoys UNA athletics (ROAR LIONS!), Target, fancy hotels, Christmas, and spending time with her stud of a husband, Ben, and her 2 rockstar boys, Schep and Dodger. 

Assistant Director of Housing 

The Assistant Director of Housing is a full-time housing professional who oversees residential facilities and reports to the Director of Housing & Residence Life. Responsibilities include: facilities management, maintenance, environmental services, and residential development. The Assistant Director also serves as a member of the Housing & Residence Life senior leadership team. 

Jimmy Waddell

Area Coordinators

The Area Coordinators (ACs) are professional full-time staff who reside within a Residence Hall and oversee the day to day management of a group of buildings comprising an Area. They are typically entry-level staff who may a master's degree in student affairs, higher education, college student development or counseling. Each AC manages an area consisting of between 650-800 students and directly supervises 15-17 RAs, two Senior RAs, and 4 Sorority House Managers.  They are typically a first-responder for emergencies and crisis situations,  Conduct Hearing Officer and serve as a general resource to students.

 When to contact:

  • Roommate Conflict that cannot be handled by the respective RA
  • Conduct Concerns
  • Room Change Process
  • Questions about Departmental Policies and Procedures
  • Assisting with Student Concerns

Kate O'Keefe

Kate O'Keefe, M.S.Ed

Mattielou & Olive Halls

Kate received her M.S.Ed in Educational Leadership - Higher Education, with an emphasis in Student Affairs from Old Dominion University, and her B.S. in Psychology from Radford University. She oversees both freshmen residence halls: Mattielou and Olive Halls. With an almost degree in Fashion Merchandising (she switched to Psychology after her junior year), she loves shopping and clothes in general. She’s a fan of cats, Nancy Drew, selfies, Target, and anything Harry Potter related. Feel free to visit her office...she tries to always have candy!

Ken Starks

Ken Starks, M.S.Ed

Rivers, Lafayette, Hawthorne, Covington, Appleby East & West    

Ken received his M.S.Ed in Educational Leadership - Higher Education, with an emphasis in International Leadership from Old Dominion University, and his B.A. from Georgia Southern University in International Studies. He oversees the upperclassman residence halls: Rivers, Lafayette, Hawthorne, Covington and the Applebys. Ken is a Connect 4 enthusiast, and enjoys bowling, video and board games, crafting, and live music.                  

Housing Facilities Coordinator / Apartment Manager

The Housing Facilities Coordinator/Apartment Manager helps the Assistant Director of Housing with facilities-related concerns and projects in both residence halls and apartments. This individual also oversees the apartment occupancy process including applications, assignments, and billing. The HFC/AM is a full-time professional that resides on university property and provides after-hours coverage as dictated by need. 

Jayson Jackson

Coordinator for Occupancy & Business Management

Patricia

Patricia Wood

Patricia received her Associates Degree in Computer Science from Jackson State Community College. She is the head honcho of placing students in their rooms (creating assignments) and paying the bills. Patricia lived on an island 7 miles long and ½ mile wide with her husband and 4 sons for 12 years, and loves to work in the yard and garden, spend time with her two awesome granddaughters, and riding motorcycles.

Assistant Supervisor of Residential Environmental Services

Chris Patterson

Senior Administrative Assistant

Lisa Burton

Lisa Burton, M.B.A.

Lisa received her MBA and her B.S. in Human Resources Management, both right here at UNA! As our Senior Administrative Assistant, she is the first person that will greet you when you contact the Housing & Residence Life office. She loves positive people and animals, and loves to laugh. Lisa also enjoys snorkeling with the manatees in Florida and spending time with her family.