UNA released an update on March 20th which outlines how remote/online learning will continue for the remainder of the Spring 2020 semester. We would like to refer you to the official update located HERE for details regarding the academic and event schedule. Please read the following information in its entirety so you are aware of housing guidelines.  

The University of North Alabama will continue all instruction via remote/online environment for the remainder of the Spring 2020 semester. With respect to Center for Disease Control, Alabama Department of Public Health, and the National Institutes of Health, it seems imperative to support social distancing efforts in a clear manner to protect the health of our campus and local community. And as such, University Housing and Residence Life operations must be amended.  This correspondence outlines the changes in our operations.  Please know that your experience at UNA and in particular, housing, is of the utmost importance to us and this decision was not made lightly.

If you have any questions, please email Housing & Residence Life or call 256-765-5558.  

COVID-19 HRL UPDATE (Downloadable Version)


Delayed Check-Outs:

If you requested a delayed check-out date, please visit HERE to schedule a time to retrieve your belongings. Reservation times are available Monday-Friday between 9-11am. You will contact Health Services prior to arriving on campus at 256-765-5000 for screening. You may contact HRL for assistance at 256-765-5558. 

The following guidelines will be implemented: you may have two guests assist, but only one is allowed into the hall; you have 2 hours from the time you arrive to retrieve your belongings; you and your guest(s) will be asked a series of questions by Health Services; your Mane Card will be activated upon arrival and de-activated approximately 2 hours later.

We ask that individuals in the following categories refrain from entering the hall for your safety and health: over the age of 65; history of heart or lung disease, diabetes, autoimmune compromised, anyone with a fever within 48 hours or that has been exposed to someone awaiting COVID-19 test results. 

We appreciate your patience and understanding as we try to protect the health of our residential community. We understand that this is a challenging time and are here to support you during this transition. 

You may visit Health Services for additional information on symptoms and obtaining medical assistance. You may also call 256-765-5000 between 8am-8pm to inquire about the precautions UNA is taking and/or if you are experiencing symptoms.

  • EFFECTIVE IMMEDIATELY:  Health Services will operate on an APPOINTMENT ONLY schedule.  Health Services will continue to service ALL students, faculty and staff staying on campus or off campus at this time.  ALL appointments will now be handled via a phone call or a ZOOM video appointment.  ANYONE needing an appointment for ANY reason, will need to call 256-765-5000.
  • MEDICATIONS:  Health Services will deliver all prescription medications to the residence halls and campus apartments for any clinic appointments via phone and/or ZOOM.  If you need a refill on any medication, please call 256-765-5000.  If you currently take daily prescription medications, those medication refills can be transferred to Massey Drugs and they will deliver the medications to Health Services and we will deliver to the residence halls or apartments twice a day.  To inquire about this service, please call 256-765-4328. 
  • COVID-19:  If you think you have symptoms of COVID-19 or have been near or around someone that has tested positive for COVID-19, please call 256-765-5000 for further instructions and where you can go to be tested.
  • STAY HOME:  We strongly recommend that everyone stays home, takes all necessary precautions listed above and does not risk any unnecessary exposure to COVID-19.
  • Please visit HERE for more information on Student Counseling Services.
  • At this time Student Counseling Services will not be scheduling ongoing individual, in office appointments.
  • Counselors are still on campus and will be seeing students in the office for emergent needs during regular campus office hours (M-F 8:00am-4:30pm).  Call 256-765-5215 to schedule an appointment after an initial phone assessment.
  • For non-emergent issues counselors will remain available to serve students and are providing consultation by phone during regular business hours.
  • Group therapy and workshop sessions are cancelled until further notice.
  • If you have a scheduled appointment you will be contacted by your counselor to discuss alternative service deliveries.
  • While off campus be sure to research your local mental health service agencies and reach out to them if needed.  Call our office for assistance with a referral if needed.
  • Student Counseling Services will be pushing out various self-help information and videos via social media platforms to address overall health and wellbeing.  Follow us @una_scs on Instagram and @unastudentcoun1 on Twitter!

  • If you are experiencing a mental health emergency after hours you can call our Community Crisis Line at 256-764-3431, the University Police Department by dialing 911, or go to the nearest emergency room for assistance.
  • Students can "dial a ride" at 256.765.4853 / Monday-Friday from 8am-12pm (excluding Spring Break)
  • Only rides to/from current bus stops on daily routes.  Students should allow 15 minutes for pick up.
  • 7 Point Shopping Center will be a supply/grocery bus stop available during the week. 
  • Saturday Shopping will run 11am-9pm as normally scheduled.

Dining operations will be modified during this time period, but will continue to serve those students that remain on campus. Our food pantry will be available in Rice Hall at 12pm and 8pm each day. For information on the GUC Food Pantry, please visit HERE. Meal exchanges will be available during spring break. You may visit UNA Dining for updated hours and locations, but the following options will be available to our students.


  • March 16-21: 4-11:30pm
  • March 22-28: 10am-7pm
  • March 29-April 4: 4-11:30pm

Mane Market

  • March 16-21: 7am-8pm (Mon-Fri) and 10:30am-7pm (Sun) / Items will be served in disposable to-go containers so residents may eat off-site. 
  • March 22-28: Closed for Spring Break 
  • March 29-April 4 7am-8pm (Mon-Fri) and 10:30am-7pm (Sun) / Items will be served in disposable to-go containers so residents may eat off-site. 

GUC Dining

  • All GUC Dining will close at 4:30pm on Monday, March 16th


  • Spring Break Week: Chick Fil A & Starbucks 7am-5pm 

Students may submit a request online for Food Pantry items. Pick-up will be available in Rice Hall at 12pm and 8pm each day between March 21st-April 5th. For information on the GUC Food Pantry, please visit HERE

If you are interested in donating to the UNA Food Pantry, please visit HERE, select other, and enter Caring for the Pride. 

  • You may submit an address change on the USPS website at
  • Students may retrieve packages on Tuesday, March 24th between 2-4pm and Thursday, March 26th between 2-4pm
  • Mailroom will resume normal business hours on Monday, March 30th.
  • Students must provide Mane Cards to pick up packages.

All current residents are expected to check out of their housing assignment. However, we understand that leaving on-campus housing is not possible for all residents, so housing accommodations will be reviewed for individual residents and their circumstance. Students who have access to alternative housing and/or do not meet the criteria for exigent/hardship circumstances should remain off campus. This is a precautionary measure and aligns with all health-related guidelines and recommendations regarding the COVID-19 outbreak that has occurred in other areas of Alabama, as well as globally. We will relocate residents to areas that support social distancing and maximize the support that we can provide. In efforts to create an efficient and safe move-out process, our priority is to:

  • Maintain the health of our students and staff by adhering to guidelines set forth by the CDC regarding social distancing and large group gatherings.
  • Maintain the security of the buildings and your belongings.
  • Create the easiest move-out process as possible given the circumstances.

University housing and dining services will remain open for students who reside on campus and who do not have alternative accommodations or have other exigent circumstances.

Possible circumstances that may be considered include extreme distance to, and current conditions in, your home locations; documented needs for academic accommodations that can only be met on campus; complete reliance on local employment for financial stability; or residential displacement (homelessness). Jobs of convenience will not be considered a legitimate reason for remaining in the residence halls. 

If you believe you meet one or more of these exceptions, you may complete an online form HERE no later than Sunday, March 22nd at 12pm . A decision will be shared via UNA email within 24 hours. Please note that should your request for an exemption be granted, you will likely be required to move to a different residence hall in order to ensure appropriate staffing. Housing and Residence Life staff will contact you with further instructions at a later date.

** This form is ONLY for residents that are requesting a hardship extension for the remainder of the semester. It is not for residents that need to schedule a later pick-up time due to compromised immune systems, inability to travel an extended distance during the designated check-out days, etc.

  • You may bring two (2) guests to assist, but only one (1) may enter the hall with you. Please follow CDC guidelines and do not ask those with compromised immune systems or high-risk conditions to assist.
  • You will enter the Rice/Rivers front parking lot at the parking deck entrance and proceed into the line as directed. Health Services and Housing & Residence Life will be present to ask a series of questions and take your temperature before you will be allowed to proceed.
  • Disposable gloves will be supplied to students and parents upon their arrival. We ask that you practice social distancing and maintain a 6ft. distance at all times.
  • Take all personal items to your vehicle and dispose of all trash/perishable items in outdoor dumpsters. We will have a limited number of carts, boxes, and trash bags for you to utilize during the move-out process. Please note that carts must be returned to the tent located behind Rice Hall so they may be disinfected before it is used by another resident. We will have options available for residents to donate items to charity if you would like to do so.
  • In order to provide a quick check-out process, we ask that you remove your belongings and we will assume responsibility for cleaning your room after your departure.
  • You will turn in your key at the tent behind Rice Hall. You will no longer have access to your room after this step.
  • University Police will be on hand to facilitate a successful move-out. 

You will need to schedule your move-out date and time: Timeslots are available in 1-hour increments per the schedule below and are staggered per building to limit the number of people in a single area at one time. You will be permitted to enter the residence hall during your scheduled check-out time with one guest to assist you. If you do not have assistance, we will have a limited number of volunteers that will be present to assist.


  • Saturday, March 21st: Residents that are currently on campus (pre-approved for Essential Housing Needs) may check-out between 9am-4pm. You will return your key to the Housing & Residence Life office in Rice Hall.
  • Sunday, March 22nd-Tuesday, March 24th: Residence Hall students will schedule a one-hour time period to return to campus and gather their belongings between 9am-6pm.

We must postpone Tuesday, March 24th check-outs due to the expectation of severe weather. If you reserved a Tuesday check-out time, please select a Wednesday time using the same link. If you cannot retrieve your belongings on Tuesday, please complete a Delayed Checkout Request Form and we will arrange for you to retrieve your belongings after March 30th. 

We apologize for the inconvenience, but you cannot arrive prior to your reserved time as we must limit the number of individuals in each building at all times. 


  • Long-Distance Travel: We recognize that some residents have already left the area and traveled extended distances to be with family which may prohibit them from retrieving their belongings between March 22nd-25th
  • Medical Conditions: Additionally, if you are sick, are exhibiting any symptoms of COVID-19, or have a high-risk medical condition (auto-immune disorder, respiratory or heart conditions, diabetes, etc.,) then we ask that you do not return to campus at this time.
  • International Students: If you are an international student that is returning home and have travel arrangements that prevent you from leaving immediately, will be accommodated until your departure. 

If you fall into any of these categories, please complete a Delayed Check-Out Request Form HERE. 

We have assessed our facilities and spoke with individuals providing guidance from the state and CDC. At this time, we are not asking apartment residents to relocate or check out of your apartment. You will continue in your current contract for the foreseeable future. We ask that you continue to follow the expectations set forth and practice social distancing by maintaining 6 feet distance and do not gather in large groups. Additionally, all university and residential policies should be strictly followed. We will continue providing updates as they become available.  

The university is working on a plan that would provide prorated credit for on-campus housing and dining plans.  More information will be provided in the coming weeks.

The following precautions will be effective immediately. We ask that you check your email often as we will continue to send updates as they become available.

  • Visitation will be restricted beginning Sunday, March 15, 2020. This includes the following changes to our residential policies:
    • Visitation is limited to UNA residents only (10am-10pm).
    • Overnight guests (including residents) are not permitted.
  • We encourage you to implement social distancing and refrain from large gatherings. We understand that this is difficult to do in the residence halls, but it will help protect our residential community.
  • Please be reminded of University expectations for student behavior as violation of the code of conduct could result in immediate disciplinary action up to and including removal from housing during this time. You may review university and residential policies at the following websites.
If you have a medical condition that is considered high risk and need support or guidance from Housing & Residence Life, please contact us at

In effort to protect our university community, please follow the World Health Organization recommendations and guidelines.

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick. 
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces
  • Consider alternatives to shaking hands.
  • Unless you are sick with cough, sneezing and fever, it is not advised to wear a mask.
  • Maintain Social Distancing (at least 6 feet)
  • Avoid crowds and gatherings