Web Governance

Digital Standards & Web Governance

Best practices, policies, and procedures for UNA's digital presence

Governance & Decision-Making

Decision Tiers

Routine Decisions (EMDC Authority)

Low-risk updates with no structural impact. EMDC has full authority to review and approve.

  • Grammar, punctuation, minor text edits
  • Image swaps (not affecting brand/accessibility)
  • Date updates, small factual corrections

Moderate-Impact Decisions (EMDC + Consultation)

Unit-specific changes affecting structure. EMDC provides final approval for structure, IA, branding, and compliance. May consult with SMEs or unit leadership.

  • Adding pages within existing sections
  • Adjusting department/college sub-navigation
  • Vanity URL requests
  • Component or layout changes requiring review

High-Impact Decisions (EMDC Leadership + Divisional)

Cross-unit changes affecting architecture. Require SME review, EMDC leadership approval, and—when affecting institutional structure, compliance, or systemwide functionality—divisional leadership approval (Provost, CIO).

  • Changes to primary navigation
  • Creation of new top-level pages
  • Information architecture changes affecting multiple units
  • Major design or branding updates
  • Introduction of new sitewide tools or functionality

Enforcement

To maintain standards, EMDC may:

  • Remove CMS access for repeated violations
  • Require retraining before access restoration
  • Escalate persistent issues to unit leadership
  • Audit content regularly for compliance

Common Violations

  • Publishing inaccessible content
  • Bypassing approval workflow
  • Creating duplicate/conflicting pages
  • Ignoring brand/template requirements
Authority Context: UNA's website is a mission-critical asset for recruitment and institutional reputation. Governance structures exist to maintain accessibility, branding, compliance, and user-centered experience—not to create bureaucracy.