Frequently Asked Questions

Contact the Mane Card Office at:, or 256-765-4924

Why can’t I double-tap the side button with my phone locked to see my balances in Apple Pay?

  • When using Express Mode (iPhone 6s or later), your Mane Card will not be displayed with other cards in Apple Wallet for security reasons.

Can I use the Mane Card Mobile ID if my phone’s battery is dead?

  • If you have any of the iPhone XS, XS Max or XR models, yes. Express Mode with power reserve is available for up to five hours when your phone needs to be charged (for more details, see Android phones and other iPhone models (iPhone 8 and earlier) do not offer this feature.