Frequently Asked Questions
Cards activate automatically for those students who are enrolled. If you are currently not enrolled but have Lion Loot on your card, stop by the Mane Card Office. We will transfer the Lion Loot to a Guest Card.
Where do I go if my card does not open my resident hall door?
Stop by our office first! We will try to resolve the issue there!
How do I check my balance?
Balances may be checked at our office, located in The Commons or by logging onto the MANE STOP on your UNA Portal Page.
How to Find Your UNA Student Number
- Log onto your UNA Portal
- Click Self-Service Banner Tab
- Click Student Tab
- Click Student Account
- Click Account Summary (this will take you to Banner)
- Log in using same ID and password
- Click My Profile
- Your account number will be displayed (LXXXXXXXX)
How Do I Make Lion Loot Deposits?
The Mane Card Office can only deposit CHECKS or CASH into your Lion Loot.
If needing to deposit cash after office hours (Monday-Friday 8am-4:30pm) use the Mane Card cash machines located in the GUC (first floor), LRC (first floor Stevens Hall), or in the Collier Library (first floor by copiers).
Can I make a Dining Dollar Deposit Online?
No. Dining Dollars are a mandatory fee or belong with a meal plan. LION LOOT can be used for food on campus and unlike Dining Dollars, never expires.
How do I get a meal plan?
1. Log onto your UNA Portal 2. Select Self Service Banner 3. Select Student tab 4. Select Student Account 5. Select Update Meal Plan
I lost my card, now what?
Mane Card-Report your card lost or stolen online immediately. Click here
The One Card- 1. Mane Card portion-Report your card lost or stolen online immediately Click here; 2. Listerhill portion-stop by the nearest branch or call 1-888-918-7819.
I lost my Mane Card but found my old one...Can I turn it back on?
No. Once a new card has been made an old card can not be turned back on. This is for your security.
Have questions about meal plans?