Operations Update Regarding COVID-19

Please Click Here for additional information about our recovery plan.

For information on COVID-19 cases in Lauderdale County and/or Alabama, please see https://www.alabamapublichealth.gov/.


University-sponsored international travel and non-essential domestic travel remain canceled until further notice.

This schedule is subject to additional modification based on federal and state directives and as the situation evolves.

What's Next?

Information on our plans to transition back to campus.

COVID-19 Employee FAQ Sheet

1. What is the University’s plan to return to campus?

  • UNA has a four-phase approach to normal operations:
    • Preparing the physical campus, from May 11-26
    • Return of employees, from May 11-26
    • Academic support staff employees, July 6
    • Return of students, during the Fall of 2020
    • Return of guests and events, which is TBD

2. When should I complete the Self-Screening Assessment?

  • Before 10 a.m. of the business day before your first scheduled return to work date
  • Every day before your arrival to campus.
  • Employees are not required to report the results of the assessment to their supervisor or University Health Services unless the answer to any of the questions is yes.

3. What if I answer “yes” to one of the questions on the Self-Screening Assessment?

  • If the response to any question is “yes,” the employee should contact University Health Services at 256-765-4328 to determine if isolation from campus is necessary.
  • The employee must call between 8 a.m. and 4 p.m. Monday through Friday.

4. What if I develop symptoms of COVID-19 while at work?

  • If an employee develops COVID-19 symptoms while at work, they will need to contact their immediate supervisor and move to an area away from people, preferably a closed room, or go home and contact University Health Services.
  • If an employee must leave campus because of illness, they should cover their mouth and nose, and leave the campus immediately. Once the employee is safely off campus, the employee should contact University Health Services at 256-765-4328 for further evaluation and direction. If the employee is unable to drive themselves, their supervisor will assist in isolating them from others until transportation arrives.

5. What if I develop symptoms of COVID-19 while at home?

  • The employee will need to contact their primary healthcare provider and their immediate supervisor.   

6. When should I return to work if I test positive for COVID-19?

  • The employee will need to call University Health Services at 256-765-4328 to determine a return-to-campus date. Health Services will work with the Alabama Department of Public Health (ADPH) to determine the employee’s COVID-19 status. Only UNA Health Services can clear an employee for return to campus.

7. Should employees wear a cloth mask?

  • Employees are asked to follow physical distancing guidelines as directed by the Centers for Disease Control (CDC) and Prevention and remain at least six feet from others as much as possible. It is encouraged that masks be worn when the six feet distancing cannot be maintained.
  • Hand sanitizer will be distributed throughout campus, and re-usable masks will be available upon request. Call extension 4658 or email gbroadway@una.edu to request these supplies.

8. What if I am unable to telework and unable to return to the workplace?

  • The employee will need to contact their immediate supervisor.
  • If an employee is unable to return to the workplace for any of the FFCRA-protected reasons listed below, they may be eligible for FFCRA leave. To submit an FFCRA Leave Request Form, please click here and follow the two-step process.
    • As Alabama has lifted the “Stay at Home Order,” this reason may only apply to an order by a state Department of Health. Please attach such documentation here.
    • My own illness as I have been advised by a health care provider to self-quarantine related to COVID-19. Check this category if you have been diagnosed with COVID-19 or if you have a high-risk condition as defined by the CDC (see section B below). If you select this option, you will be provided with an additional form for your physician to complete.
    • I am experiencing COVID-19 symptoms and am seeking a medical diagnosis. If you select this option, you must contact University Health Services as soon as possible.
    • I am caring for an individual subject to an order described in (1) or self-quarantine as described in (2). Please select this option if you are needed to provide daily care for an immediate family member who regularly resides in your home. If you select this option, you will be provided with an additional form for your family member’s physician to complete.
    • I am caring for my child whose place of care is closed (or childcare provider is unavailable) due to COVID-19-related reasons. Types of documentation may include a notice that has been posted on a government, school (camp), or daycare website, on social media, or published in a newspaper, or an email from an employee or official of the school, place of care, or child care provider. If you select this option, please attach documentation here. 
    • Experiencing any other substantially similar condition specified by the U.S. Department of Health and Human Services (to date, no similar conditions have been identified).
  • Accumulated leave time may be utilized by the employee in order to remain in full pay status if not eligible for FFCRA leave.
  • Employees with childcare needs or COVID-19 related conditions may qualify for additional allowances under the Families First Coronavirus Response Act (FFCRA) and will need to apply using the form referenced above.
  • Questions about individual circumstances may be directed to the Office of Human Resources at extension 4291 or humanresources@una.edu.

9. How is UNA assisting employees with child care?

  • Beginning May 26, the University will offer a modified camp on the campus of Kilby Laboratory School.
  • Priority will be given to full-time UNA staff or faculty members who are required to work on campus, have no available summer childcare assistance, and have children who have completed Pre-K through 6th grade.
  • The camp will take place May 26-July 31, Monday-Friday, from 7:30 a.m. until 5 p.m.
  • The camp is available to eligible UNA employees at no charge.

10. How will Dining Services manage adherence to the physical distancing guidelines?

  • Seating in enclosed dining spaces will be modified to meet physical distancing guidelines.
  • Chick-Fil A, Moe’s, Panda Express, and Starbucks have established protocols specifically for their locations.

11. How has Environmental Services worked to sanitize buildings on campus?

  • Environmental Service Specialists are working diligently to prepare the physical campus for business operations.
  • Following CDC guidelines, specialists are emptying trash receptacles as well as cleaning and disinfecting common areas.
  • Office spaces will be cleaned once per week.
  • All highly touched surfaces in offices should be cleaned and disinfected by individual occupants, until further notice. Cleaning supplies will be provided by Facilities upon request.

12. When will buildings on UNA’s campus be accessible to visitors?

  • The buildings on campus are currently closed to visitors. This decision is continually being monitored based on CDC, ADPH, and other federal and state guidelines and best health practices.

13. What resources are available to faculty, staff, and students about COVID-19?

  • UNA has developed a COVID-19 web page. The web page contains information related to student resources, external resources, a link to the CDC’s COVID-19 FAQ page, and other helpful resources.
  • All updates, including the phased return to campus information, will be housed at this website.

Liability/Risk Statement.

The University of North Alabama aims to deliver its mission while protecting the health and safety of its faculty, staff, and students. As UNA continues to make public health-informed decisions, there will be changes to campus. While UNA is taking steps to follow federal, state, and local health recommendations and reduce opportunities for spread of infection, it is impossible to shield the campus community from all risk of infection. As such, all faculty, staff, and students are responsible for complying with UNA rules, directives, policies, etc.

What does this mean for students?

  • Modified classes will be offered online through the use of Canvas and videoconferencing technology, such as Zoom.
  • A limited number of computers are available for student use, most notably through Collier Library’s retrieval service.
  • Medical, counseling, disability, student recreation, and other services will continue to be offered.

What does this mean for UNA faculty and staff?

What does this mean for parents?

The safety and well-being of your students, our campus, and our community is of utmost importance. We remain in contact with the Alabama Department of Public Health, the Centers for Disease Control and Prevention, and the U.S. Department of Health and Human Services. We have plans in place to address the need for isolation areas, food distribution, and other possible student needs. Please know that we are acting on behalf of your student to ensure their safety and well-being as a member of the UNA family.

To inquire about additional precautions UNA is taking, call 256-765-5000 between the hours of 8 a.m. and 8 p.m., and someone will respond to your questions as quickly as possible.

Now, more than ever, it is important that we find different ways to stay connected. IT Services has been working to expand our digital footprint to help us stay connected during this time.  As such, we have extended our campus WiFi to many parking lots and outside areas around campus.  You can come to campus and stay in your car or explore outside areas while connecting to our campus WiFi and maintaining your appropriate physical distance. 

Check out our campus map at https://www.una.edu/map.  Wherever you see this symbol, , you can access our campus WiFi just as if you were in your class with your classmates or studying in the library.  We are still working to improve our campus coverage and hope this will help you to remain connected to the campus, especially during this difficult time.

For more resources check out https://wwww.una.edu/youruna

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Interactive COVID-19 Data

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Alabama COVID-19 Data and Testing Sites

University housing and dining services will remain open for students who reside on campus and who do not have alternative accommodations or have other exigent circumstances, including but not limited to the following:

  • extreme distance to, and current conditions in, permanent home locations
  • documented needs for academic accommodations that can only be met on campus
  • complete reliance on local employment for financial stability
  • residential displacement (homelessness)
  • Convenience jobs, unless deemed a critical public safety or public health profession should not be considered a legitimate reason for remaining in the residence halls.

Students who have access to alternative housing and/or do not meet the criteria for exigent/hardship circumstances should remain off campus. This is a precautionary measure and aligns with all health-related guidelines and recommendations regarding the COVID-19 outbreak that has occurred in other areas of Alabama, as well as globally.

Academic and other support services are available for all students. Students are encouraged to visit https://una.edu/successcenter/ and https://una.edu/studentaffairs/. Students should also reach out to their professors or advisors for advice regarding academic matters.

What is the modified food pantry hours/locations?
Because UNA has moved to remote classes for the remainder of the semester, we will work with you on a one-on-one basis to help get your food needs covered. Please contact Bethany Green at bloliver@una.edu or fill out this form to make necessary arrangements. 

What is the modified Health Services Schedule?
Health Services will operate on an appointment-only schedule. Anyone needing an appointment for any reason, will need to call 256-765-5000.  Click here for further information.

What is the modified Dining Schedule?
Dining services has provided the times and locations of food options for the next three weeks. Click here for further information.

What is the modified bus operations schedule? 
UNA shuttle bus operations have been modified.  Students may call 256-765-4853 for assistance.  Click here for modified times and days.

What is the modified way to access Disability Support Services?
Please contact Disability Support Services at 256-765-4214 or dss@una.edu for immediate assistance during normal operating business hours from 8 a.m. until 4:30 p.m. Monday through Friday. For further information go to, https://www.una.edu/disability-support/

What is the modified way to access to Student Counseling Services?
Please contact Student Counseling Services at 256-765-5215 for immediate assistance during normal operating business hours from 8 a.m. until 4:30 p.m. Monday through Friday.  For further information go to, https://www.una.edu/counseling/index.html.  Additional resources for students will be pushed out via Student Counseling Services social media platforms on self-help and coping strategies in managing overall health and well-being.

What are modified mail room services?

Beginning Monday, May 18, 2020, the UNA Mail Room will resume their regular operating hours of 8:30am - 4:30pm, Monday-Friday. For the week of May 18, we ask that you continue to use the side door by the mail room for access. Thank you for working with us during this time.

If you need to call the Mailroom, please dial 256-765-4282 or email Linda White at lwhite3@una.edu .

What are the modified Student Affairs services?
For more information click here.

What are the modified Collier Library services?
In accordance with the state of Alabama's Stay at Home Order issued by Governor Kay Ivey, physical access to Collier Library is unavailable until further notice. If you have any questions or need any assistance from Collier Library & Information Services personnel, please request materials here, contact us via our chat service on this page, or email us.

What are the modified Student Recreation Center services?
Find out the modified services offered here.

What are the other modified university services?
University Wellness Center is closed.
All academic buildings are closed.
Mane Market will be open for to-go orders only Monday - Friday 7 a.m. - 8 a.m. and Saturday - Sunday 10:30 a.m. - 7 p.m.
Create will be open for to-go orders only Monday - Sunday 10 a.m. - 7 p.m.

Yes, based on individual department's discretion.

For more information please click here.

When will the pinning ceremony for ACONHP graduates take place?

The May Pinning Ceremony for spring 2020 nursing graduates has been rescheduled for July 31, at 1:00 pm in the GUC Performance Center. 
This is the same day as the new ACONHP Commencement date. 

Tours of the University of North Alabama will be offered beginning June 3, from 9-11 a.m. They are facilitated and self-guided. Visitors are asked to check in at the tent at the Harrison Entrance where they will receive a campus map, a bag, and a free t-shirt. There are other check points, including one at the Memorial Amphitheatre, where visitors will be offered bottles of water and have an opportunity to ask questions.

Students who were unable to complete the semester as a resident in a residence hall may be eligible to receive a refund in the form of a scholarship for use in the summer or fall. Housing and meal plans have been prorated for these students and will be issued as scholarships, where applicable, directly to their student account in the following manner:

  • Graduating seniors, those scheduled for a May commencement, will receive a credit to their student account which will be disbursed as a refund if there are no financial obligations remaining on the account.
  • Other students, including freshmen, sophomores, juniors, and non-graduating seniors, will have a scholarship applied to their student account for use in the summer or fall 2020 semester.

GOOD NEWS: If you’ve already registered for summer courses, the University will match the amount of your scholarship, not to exceed the total cost of summer tuition and fees. For instance, a scholarship issued in the amount of $250 will be matched for summer, so the total toward summer tuition would be a $500 scholarship.

If you’ve not registered for summer courses, now is the time to do so in order to take advantage of the matching scholarship from UNA and to remain on track academically in order to finish your college career in four years.

Any unused Dining Dollars by July 31st will roll into the fall 2020 semester for use in the 2020/2021 academic year.

How will I know if I’m receiving a scholarship and the amount?

Students will receive an email with their eligible amount identified within the next two weeks. The scholarships will be applied as defined above without action from the student. More information will be provided within the emailed notification.

Do you have more questions? Please reach out to us at student_accounts@una.edu or by calling 256-765-4442.

If I am a graduating senior, scheduled for commencement in May, but want to take graduate classes in the summer, will the University offer the scholarship match?

Yes! Any graduating senior who prefers to take advantage of the matching scholarship opportunity should contact Student Accounts as soon as possible.