Online Appointments

Scheduling online consultations

1) To schedule online consultations, go to and log in using your UNA Portal username and password. (For example, the username will be your first and/or middle initial and last name and possibly a number: jasmith12. The password will be the same password used for logging in to Canvas and Portal.)

2) After logging in to TutorTrac to schedule an online appointment, find the blue box- "Search Availability."

3) After choosing the "Center" (Center for Writing Excellence), the "Section" (the course connected to the paper assignment), the "Reason" (Online Tutoring), and the "Location" (Online), then press the "Search" button.

4) Next, select a green box for the time and day of the appointment, and click on the box you choose.

5) When the pop-up window appears, locate the down arrow and choose the number of students who will attend the session (only 1 if a TutorTrac session is chosen; more than 1 may be selected if a Zoom session is chosen). Next, locate the "Notes" section and write "online appointment in TutorTrac" or "online appointment using Zoom." In this same section, students may also write their topic(s) of discussion for the writing assignment.

6) Finally, scroll down a little until the word "Save" appears and click "Save."

Two Methods for Conducting Online Appointments 

**Notes for Online Conferencing:

In order to conduct online appointments using Zoom Video Conferencing, students must have a speaker, microphone, and webcam to use during the online session. If students do not have access to any of these accessories, then students may use the synchronous, instant-messaging chat function in TutorTrac. However,  students must notify the writing center when scheduling online appointments within TutorTrac so that writing consultants know which platform to use (Zoom or TutorTrac).


Directions for Conducting Online Appointments

Using Zoom:

1) On the day of the online appointment, students should check their UNA Portal email for a URL link to connect to the Zoom meeting, sent by the writing consultant (tutor). Students will then click on this link to open it and begin the video conference

2)  Students should have their document visible on the computer or smartphone screen so that they can "share" their document with the writing consultant. 

3)  A writing consultant will log in to Zoom and the writing consultation will begin. 

***If students have any questions or concerns using Zoom, they may call 256-765-6015 or email 

Using TutorTrac:  (Watch this video: conduct online appointments through TutorTrac. )

1) Students must log in to TutroTrac using their UNA Portal username and password (the same for CANVAS and UNA email).

2) Students will find their appointment in the "Upcoming Appointments" area under the "Main Menu" page, under "Welcome!"  Students will then hover the cursor over the time and day of the appointment (which will turn red) and click on the time and day. Then, a new box will appear. 

3) Once the appointment box appears on the screen, students will click on the blue box, "Open LiveDoc Session."

4) Students will be able to see a new screen titled, "Whiteboard Document Session."

5) To upload a paper to "Whiteboard," students will click on "Begin Editing" at the top of the page and copy and paste the document into the middle whiteboard section of the screen. 

6) Once the paper has been copied into the Whiteboard, then students will need to "Save" the paper by clicking on the "Save" icon in the upper left-hand corner of the toolbar in the Whiteboard above the paper (the icon looks like a floppy disk). 

6) Students will be able to use a chat room to discuss their paper, located in the smaller, white box area at the bottom left-hand corner of the screen.