Information Technology Services
The University of North Alabama maintains a comprehensive Local Area Network (LAN) connecting the majority of buildings at the UNA Main Campus and UNA East Campus to each other. This high-performance connection is through a combination of 1 GB and 10 GB fiber optic cable and Cat 5e and Cat 6 cable. The faculty, staff and students have access to the Internet, UNAPortal (including Banner), Canvas, Office 365, and many other applications. Wireless access is available in 100% of the buildings on campus.
Issues with email?
UNA's email filter, Proofpoint, is a replacement for Microsoft Outlook's built-in Clutter and Junk Folders. For instructions on disabling Clutter and Junk, check out our Email, Calendar, Storage How-to & FAQ. The Email, Calendar, Storage section of our site also includes information about setting up Outlook/Office 365 on mobile devices, Office 365 features and more.
For more information about managing Proofpoint and how it works, go to our Proofpoint Email Filter page.
Click HERE for information about how to get started in Office.
IT Services Mission
"To provide technical resources and expertise to the university community in support of the University Strategic Plan."
IT Services Guiding Principles
- To provide technological expertise to support the academic, administrative, and service needs of the University community.
- To maintain ongoing constructive communication between Information Technology Services and the University community.
- To provide software, network, telephone, and Internet services for the University community.
- To implement software and hardware upgrades and to provide the University community access to appropriate up-to-date technology.
ITS Help Desk
*Alumni and Retirees*
Please contact the
ITS Help Desk for help changing your password.
- Employees: ITS Help Desk
- 8:00 am-4:30 pm
- (256) 765-4865