Information Technology Services

The University of North Alabama maintains a comprehensive Local Area Network (LAN) connecting the majority of buildings at the UNA Main Campus and UNA East Campus to each other. This high-performance connection is through a combination of 1 GB and 10 GB fiber optic cable and Cat 5e and Cat 6 cable. The faculty, staff and students have access to the Internet, UNAPortal (including Banner), Canvas, Office 365, and many other applications. Wireless access is available in 100% of the buildings on campus.

Check out UNAPortal's new features

UNAPortal has been updated to include new Student and Advisor Profiles. These links are designed to help students and those assisting students by having helpful information all in one location. Log in to UNAPortal to check them out live, or go to our UNAPortal Features page for more information.

New email filter

In order to cut down on the amount of email threats to the campus (such as phishing, malware, ransomware, and others), ITS, in coordination with the University Executive Council, has implemented a new email protection product. For more information, check out our Email Features page.

Students - get FREE Microsoft Office here!

Click HERE for information about how to get started in Office.

Popular Links

IT Services Mission

"To provide technical resources and expertise to the university community in support of the University Strategic Plan."

IT Services Guiding Principles

  • To provide technological expertise to support the academic, administrative, and service needs of the University community.
  • To maintain ongoing constructive communication between Information Technology Services and the University community.
  • To provide software, network, telephone, and Internet services for the University community.
  • To implement software and hardware upgrades and to provide the University community access to appropriate up-to-date technology.
Enroll, Change, or Reset
Your UNAPortal Password
*Alumni and Retirees*
Please contact the
ITS Help Desk for help changing your password.

Web Support

Email Support

Phone Support

  • Monday-Friday
  • 8:00 am-4:30 pm
  • (256) 765-4865