Information Technology Services

The University of North Alabama maintains a comprehensive Local Area Network (LAN) connecting the majority of buildings at the UNA Main Campus and UNA East Campus to each other. This high-performance connection is through a combination of 1 GB and 10 GB fiber optic cable and Cat 5e and Cat 6 cable. The faculty, staff and students have access to the Internet, UNAPortal (including Banner), Canvas, Office 365, and many other applications. Wireless access is available in 100% of the buildings on campus.

Issues with email?

UNA's email filter, Proofpoint, is a replacement for Microsoft Outlook's built-in Clutter and Junk Folders. For instructions on disabling Clutter and Junk, check out our Email, Calendar, Storage How-to & FAQ. The Email, Calendar, Storage section of our site also includes information about setting up Outlook/Office 365 on mobile devices, Office 365 features and more. 

For more information about managing Proofpoint and how it works, go to our Proofpoint Email Filter page.

Students - get FREE Microsoft Office here!

Click HERE for information about how to get started in Office.

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IT Services Mission

"To provide technical resources and expertise to the university community in support of the University Strategic Plan."

IT Services Guiding Principles

  • To provide technological expertise to support the academic, administrative, and service needs of the University community.
  • To maintain ongoing constructive communication between Information Technology Services and the University community.
  • To provide software, network, telephone, and Internet services for the University community.
  • To implement software and hardware upgrades and to provide the University community access to appropriate up-to-date technology.
Enroll, Change, or Reset
Your UNAPortal Password
*Alumni and Retirees*
Please contact the
ITS Help Desk for help changing your password.

Web Support

Email Support

Phone Support

  • Monday-Friday
  • 8:00 am-4:30 pm
  • (256) 765-4865