Canvas Support for Students

If you need help in Canvas go to the Canvas Help menu on your device and select: 

  • Chat with Canvas support 24x7, 365 days a year (limited phone support on major holidays) 
  • Canvas Support Hotline: +1 (833) 297-1056 
  • Report a problem (submit a ticket). Responses will be sent to your UNA Email Address  

For device-specific instructions, visit the "How do I get help with Canvas?" guide. For assistance with internet access, email, or login/password issues related to UNA Portal, Canvas, or Microsoft Office, please visit the UNA Information Technology Services website, contact the ITS Helpdesk at helpdesk@una.edu, or visit the UNA Helpdesk in Collier Library.

 

Canvas Resources

 

Is Canvas working?

Check the official Canvas Status Page: http://status.instructure.com/

For mobile environments, the Canvas app is available in the iTunes and Google Play stores.

Get it on Google Play