Duo

Duo two-factor authentication adds a second layer of security to your UNA accounts. It requires two factors to verify your identity. These factors include something you know – your username and password, and something you have – a phone or passcode, to authenticate and allow access to an account. Duo is required for all UNA students and employees across many applications.
Step-by-step guides to help you manage your Duo access. 
 
How can you receive Duo notifications on your new device? We’ve got the answer to that question, and others.  Check out our frequently asked questions link above. 

There are several ways you can use Duo here at UNA.  Check out the information below or contact us so we can help.

Push Notification

Once you’ve installed the Duo mobile app on your smartphone or tablet, you can select to receive a Duo notification. Open the notification, you’ll see a green checkmark and a red x. Simply tap the green checkmark to gain access. This is the easiest way to use Duo and it’s the preferred option.

Passcodes

You can use the same Duo mobile app to generate passcodes. This option does not require WiFi or data, so this is a great option if you are traveling or if you have limited or no cell/internet service.  Open your Duo mobile app, tap The University of North Alabama logo and it will reveal a passcode. You can enter this passcode when you receive the Duo prompt. 

Phone Call

Certain applications will allow a phone call for authentication.  If this is available, you can choose this option to receive a phone call on your mobile or landline phone. When you choose this option, Duo will call your phone, and you can press a key to gain access.

Follow the steps below to begin using Duo and view our tutorials for step-by-step guides.

Step 1 – Enroll Your Device

Your first step is to enroll your device(s). The Duo activation portal will prompt you to do this automatically. You can choose mobile phone, tablet, or a landline phone.

If you choose mobile device, which is recommended, you will be prompted to enter your phone number, and choose the type of device (iPhone, Android, etc.)

Step 2 – Install & Activate Duo Mobile

DUO will walk you through how to download the mobile app for your device, but you can also access them directly at the links below.

Once you install the app, you will need to connect your device to your Duo account. You can do this by scanning a QR code with the app’s built in scanner or Duo can send you an email. Follow the prompted instructions through the app.

You’re ready to use Duo!

With Duo activated on your account, and with your device enrolled, you are ready to use Duo. You can also check the box – Remember Me for 30 Days to only perform the authentication once a month on that device.  Learn more about Duo on our tutorials page.