e-Refund Information

Electronic Refunds (e-Refunds)

Get your refund faster with eRefunds (Electronic Refunds)!

UNA is pleased to announce that we now offer eRefunds (electronic refunds) effective Summer 2018.  This means that refunds can now be deposited directly into your bank account with no waiting for a check to be processed and mailed.  You will need to sign up for eRefunds through your UNA Student Account Center (Ebill Site)

Enroll today by:

Accessing the Student Account Center through the UNA home page:

  • Goto www.una.edu/bursar
  • Select View Account/Pay tuition
  • Login to the Student Account Center (Ebill site) using the same login information as the UNA Portal (DO NOT USE @UNA.EDU WHEN LOGGING IN)
  • Select Electronic Refund
  • Set-up Account
  • Choose Existing Account OR add New Account (do not enter debit or credit card numbers for eRefunds).  If you do not have a bank check, your financial institution will be able to provide the account number and routing number required for eRefunds
  • Remember to toggle the box beside "Check here if you would like refunds to be deposited into this account"
  • Save

You can also enroll by going through your UNA Portal Account:

  • Login to your UNA Portal Account
  • Select Billing & Financial Aid Tab
  • Select View Account & Pay Bill
  • Login to the Student Account Center (Ebill site) using the same login information as the UNA Portal.  (DO NOT USE @UNA.EDU WHEN LOGGING IN)
  • Select Electronic Refund
  • Set-up Account
  • Choose Existing Account OR add New Account (do not enter debit or credit card numbers for      eRefunds)
  • Remember to toggle the box beside "Check here if you would like refunds to be deposited into this account"
  • Save

Troubleshooting

Your direct deposit account may be returned as invalid if:

  •  You do not enter your bank information correctly
  •  You use your debit card number as the account number
  •  You use an "electronic" routing number
  •  You designate a money market account (must be a checkbook savings or checking account)
  •  Your bank account is closed

 Additional Important Information

  • Set up your refund profile immediately to assure your funds will be deposited electronically.
  • In order to protect your financial information, UNA does not have access to set up or view your electronic refund profile.
  •  UNA will never take money from your account unless you authorize a payment to the college.
  •  eRefunds can only be designated to an account in the student’s payment profile. This feature is not available to other authorized users.
  •  To receive your refund: 1. Your financial aid or scholarship must actually be credited to your student account (not a memo/authorized entry).  2. Your account balance must be a credit balance
  •  Dropping hours could affect your eligible award amount and/or cause a delay in processing your refund.
  •  If a credit/debit card payment(s) was made for your tuition and fees, the credit card may be refunded up to the amount of the payment. Any additional refund due would be issued as stated above.  

Pay Your Account

Visit Student Accounts

Bibb Graves Hall, Room 26
Florence, AL 35632-0001
Monday - Friday 8:00am-4:30pm

General Info

1 (800) TALK-UNA
Monday - Friday 8:00am-4:30pm