Mail Room

The University Mail Room provides mailboxes for faculty, staff and students. Undergraduate students are entitled to a mailbox, provided one is available. Preference will be given to students enrolled in seven or more hours. The University Mail Room is not part of the U.S. Postal Service. The purpose of the University Mail Room is solely to serve the communication needs of the campus community; it is not intended as a full-service post office. Although stamps may be purchased at the Mail Room, specialized postal services such as money orders, packages, or certified mail can only be obtained at the U.S. Post Offices in Florence.

Undergraduate students enrolled in seven or more semester hours are eligible for a private UNA mailbox. The Mail Room is located on the first floor of the Guillot  University Center (GUC) next to the Office of Student Engagement. Not only can you receive mail and packages, you can send them as well. The Mail Room window is open from 8 a.m. until 4:30 p.m., Monday through Friday during regular semester.  Phone number is 256-765-4282.

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What your address will look like:

Your Name
UNA Box ####
Florence, Alabama 35632-0001

How to Access Your Mailbox

Use your UNA Portal user name and password to look up your mailbox and combination on the computer screen located at the Mail Room window.

To open your mailbox (instruction cards available at the window):

  • Turn to the left at least 4 turns, stopping at the first number.
  • Turn to the right, passing the first number once, stopping at the second number.
  • Turn to the left, stopping at the third number.
  • Turn to the right to open!

Package notices are not placed in the mailboxes until all deliveries are made.  Check your box after 2 p.m.  If you have a notice in your box, bring it to the Mail Room window to pick up your package. You must have your UNA Mane Card ID to claim your package.
If you are graduating or not returning to UNA, you must change your address at and also complete a change of address form with the UNA Mail Room.

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Mailroom Regulations

All university mail will be sent directly to assigned boxes in the University Mail Room and will not be sent to residence halls, apartments, home addresses, or any other place of domicile. Students and university employees will be responsible for checking their boxes regularly for mail, particularly for official university mail. Students can receive their mailbox combination when the assignment is made. The box assignment will remain the same for as along as the student is continuously enrolled.

To ensure the proper flow of communications, the following regulations will govern the usage of mailboxes and university mail services:
  • University employees may not use the university mail service on a regular basis for non-university-related personal mail.
  • Campus mail shall be addressed to an office or individual with the first and last name and box number. Mail without a box number will not be delivered. Mail with a box number will be placed in the box number indicated. The University assumes no responsibility for improperly or incorrectly addressed mail. All campus mail should have a return box number listed.
  • All campus mail must be at least 3 1/2 inches by 5 inches. Mail deposited in the campus mail that does not meet these minimum requirements will be destroyed.
  • Correspondence containing candy, gum, etc., must be enclosed inside an envelope no smaller than 3 1/2" x 5".
  • Bulk mail or large mailings should be placed in numerical order by box number. If a large mailing is expected, expedited handling can occur if the mailroom is notified two days in advance.
  • Official university memoranda addressed to all faculty, administration, and staff do not require names and box numbers but must indicate the source of the memorandum.
  • Listings of mail box assignments will be available at the mail room.
  • Campus mail that cannot be delivered will be returned to the sender provided the sender's complete name and box number are shown. Mail that cannot be returned will be destroyed.
  • The University will not assume responsibility for money or other valuables distributed through the University Mail Room, nor does the University guarantee delivery.
  • Certificates and other delicate or fragile materials are not to be processed through the mail room. Suggestion: Instead, send the student(s) a 3 1/2" x 5" postcard, indicating where the items may be picked up.
  • Upon application and approval, a fee of $500 will be charged for distribution (one per box) of non-campus-wide events notices. It should be anticipated that general solicitation will not be permitted through university mail service facilities.
  • In order to have first class mail forwarded, a student or employee who leaves the University must complete a "Change of Address" online at Mail will be forwarded for one semester for graduates to the address filed with the UNA mailroom.
  • Boxes that are assigned to employees and students currently enrolled must be checked regularly to prevent buildup of mail.
  • An individual who misplaces or cannot remember the box combination can get the information at the mailroom window computer 24/7 by signing on with his/her UNA Portal ID.

The University of North Alabama Mail Room, maintained solely for the convenience of students, faculty, and staff, is not a United States Post Office. The mail room lacks sufficient staff to process commercial mass mailing by advertisers or others. Therefore, the University of North Alabama reserves the right to refuse to deliver, and to destroy, commercial mass mailing that utilizes the addresses of students, faculty, or staff contained therein.

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Mailbox Hours (Beginning May 18, 2020)

Mailboxes will be accessible during the summer while the GUC is open from 7:30 AM - 4:00 PM Monday - Friday.   Please be mindful of social distancing when inside.  

Mail Room Window Hours (Beginning May 18, 2020)

The Mail Room Window will be open during the summer while the GUC is open from 7:30 AM - 4:00 PM Monday - Friday.
Please be mindful of social distancing when inside.  
(Closed all holidays and inclement weather days following UNA cancellation schedule)