The position of the University Ombudsman was created as part of UNA’s effort toward resolving complaints and conflicts confidentially on an informal level (when appropriate) before they can become more serious cases of grievance requiring a formal judicial process. 

The University Ombudsman is an advocate of collegial relationships and a confidential and informal resource for anyone with a complaint or grievance against the university, its division/unit, employee or student. Acting as a neutral party with independent authority free of conflicts of interests, the University Ombudsman provides an internal avenue toward resolving complaints, conflicts and grievances through involvement of concerned parties, facilitating communications between them, and assisting them to develop and rebuild a collegial relationship of trust.

The University Ombudsman’s office is located in room 230 of Guillot University Center.