Are you a student in distress?

Contact Holly Underwood, University Case Manager at 256-765-4531 or

Are you a concerned friend, professor, or UNA community member?

Complete the Intervention Referral Form and the Univeristy Case Manager will make contact with the student of concern.

The University Case Manager is committed to ensuring all students are safe, happy and healthy at UNA. The University Case Manager is available to offer support and referrals to services promoting student success. If you are experiencing barriers to success you can contact the University Case Manager at or complete the Student of Concern Referral at

Student Counseling Services offers support services for UNA students to help in the development of coping skills to manage problems that may be threatening their health, well-being, and/or academic performance. 

Make an Appointment

Mental Health Screening

Why counseling?


726 North Pine Street, UNA Box 5192 Florence, AL  35632-0001
1st Floor- Rice Hall 
Contact Information

P: 256-765-5215; F: 256-765-5132

Accommodations and Assistance 

Documentation of Disabilities and Documentation Guidelines

Scholarship Opportunities


The Disability Support office is located on the first floor of the GUC, directly across from the Lion's Den Game Room (Guillot University Center Room 111)

Contact Information:
P:  256-765-4214
F:  256-765-6016

The mission of The Pantry is to support the basic needs of the UNA community and raise awareness about the growing issue of food insecurity across campus. 

Pantry Primary Contact: Bethany Green,
Office of Student Engagement in GUC 163

Gotta go? Places to Know: UNA Campus Map

Location in Building
Appleby (East and West) Residence Halls First floor lobby
Collier Library Ground floor
Covington Residence Hall First floor lobby
Guillot University Center (GUC) Second floor, across from the Performance Center
Hawthorne Residence Hall First floor lobby
Health Services First floor lobby
Lafayette Residence Hall First floor lobby
Norton Auditorium Third floor, hallway on the right
Powers Hall First floor lobby
Rice Residence Hall Ground floor lobby*
Rivers Residence Hall Ground floor lobby*
Student Counseling Services Rice Residence Hall, first floor*
Women's Center Lobby

*signage coming soon

Download the Refuge Restrooms app to find more local gender neutral restroom locations.

The Office of International Affairs (OIA) serves as the catalyst for fulfilling UNA’s international education mission through specialized services and premier programs by enhancing academic excellence, enriching cultural experience, and energizing economic growth. OIA consists of international recruitment and admissions, international student and scholar success, education abroad and international exchange, academic English, and global partnership development.

The Office of International Affairs is sub-divided into four operational units that provide specialized services to meet the needs of UNA students.

Located in the Women's Center

  • The Center for Women's Studies is a small tan house located at the edge of the UNA campus, on North Wood Avenue, next to the large purple UNA sign and across the street from the BCM.

Other Pregnancy and Parenting Resources from the Title IX office. 

This fall (2020), Pride's Pantry has partnered with The Pantry in an effort to ensure that those most in need of personal care items as well as food products can easily access them. Personal care items from Pride's Pantry are now available at the Office of Student Engagement in room 163 of the Guillot University Center (GUC). In an effort to maintain social distancing and prevent the spread of COVID-19, please fill out The Pantry Request Form to request personal care items and food products. 

Awareness and Prevention

Dating and Domestic Violence Resources

Employee Title IX Resources


Important Definitions

Online Reporting & Public Incident Report

*Emergency? CALL 911 for immediate assistance. Public Incident Report forms are not checked after business hours.


Second Floor of the Guillot University Center, Room 207

Contact Information

P: 256-765-4223

Period supplies (tampons & pads) are located in the GUC women's restrooms. 

Please take what you need!

Whether you are caught unexpectedly unprepared or lack access to the supplies you need, AAUW, The Women's Center, Title IX, University Center Operations and the College Panhellenic Council at UNA want to make sure you're covered!

The Women's Center houses a Lactation Room and the Pride's Pantry (free personal care items). They also offer free printing during business hours (M-F 8:00-4:00)

American Association of University Women

History of Women in America


663 N. Wood Ave, Florence, AL

Contact Information:

P: 256-765-4380
P: 256-765-6198

Website • Facebook 

The mission of The Equality Project of the Shoals is to enhance and sustain the health and well-being of the lesbian, gay, bisexual, and transgender community by providing activities, programs and services that create community; empower community members; provide essential resources; advocate for civil and human rights; and embrace, promote and support our cultural diversity.

Equality Shoals supports the passage of laws and ordinances, and the adoption of policies and procedures, that provide protections for the LGBTQ community, and treats them equally under the law, regardless of real or perceived sexual orientation, gender identity, or gender expression.

Contact Information: 

P: 256-762-9436



One Place of the Shoals, Inc. provides crisis care services to victims of domestic violence, adult rape and sexual assault, child sexual and physical abuse, and elder abuse. This ground-breaking collaborative family justice center provides a safe and comforting atmosphere with state-of-the-art facilities for victims and their children facing this most difficult part of their lives.


200 West Tennessee St.

Florence, AL 35630

Contact Information

P: 256-284-7600



PFLAG Florence-Shoals is a local support group for families and friends of lesbians, gays, transgender, and bisexual individuals.

PFLAG Florence-Shoals meets every 3rd Monday of the month. PFLAG Florence-Shoals is open to all GLBT, their families, friends, and allies. 

Upcoming Meetings: November 18, 2019 @ 7pm / December 16, 2019 @ 7pm (Location: Shoals Diversity Center - 220 Tennessee St, Suite 205, Florence, Alabama 35630)

Contact Information

P: 256-248-7177



The Crisis Center mission is to respond to individuals and families. Phone lines are open 24 hours, 7 days a week, 365 days a year. There is always someone to provide a listening ear and a non judgemental, caring response. All calls are confidential and free of charge.

Disclaimer: If you are in immediate danger, please call 9-1-1

Contact Information:

Hotline: 256-716-1000


The Safeplace mission is to promote healthy relationships by providing education, intervention and safe places. They also provide aanonymous help and information for you or someone you know any time of day or night. (Services include shelter, emergency housing, supportive housing, transitional housing, case management, children's services & safety planning) 

Contact Information:

Safeplace– 256-767-3076

Helpline– 256-767-6210 or 1-800-550-9215

Website • Facebook

Alcoholic’s Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to  recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions. A.A. is not allied with any sect, denomination, politics, organization or institution;  does not wish to engage in any controversy; neither endorses nor opposes any causes. Our primary purpose is to stay sober and help other alcoholics to achieve sobriety.


The mission of Shoals Diversity Center is to be a harbor of hope, inspiring strength through diversity within the LGBTQ+ community.

Location:Studio 220–Suite 205, 220 W Tennessee St, Florence, AL

Contact Information:

P: 256-284-2708


Thrive Alabama empowers patients to create a healthy community by providing compassionate, accessible, affordable, comprehensive care including:

HIV Healthcare
Sexually Transmitted Infection Treatment
PrEP Clinic
The Den
Free HIV testing


112 S Pine St., Florence, AL (Alternate locations in Huntsville & Albertville)

Contact Information:



Hours–Mon thru Thurs 8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM; Fri 8:00 AM - 12:00 Pm

Text from anywhere in the USA to text with a trained Crisis Counselor, 24/7 support in the US. 

Text TALK to 741741


The National Eating Disorders Association (NEDA) is the largest nonprofit organization dedicated to supporting individuals and families affected by eating disorders. NEDA supports individuals and families affected by eating disorders, and serves as a catalyst for prevention, cures and access to quality care.

Peer support hotline run by and for trans people!

The Hotline: 877-565-8860

Mission/Vision: Trans Lifeline dedicated to improving the quality of trans lives by responding to the critical needs of our community with direct service, material support, advocacy, and education. Our vision is to fight the epidemic of trans suicide and improve overall life-outcomes of trans people by facilitating justice-oriented, collective community aid. 


Connect with the Veterans Crisis Line to reach caring, qualified responders with the Department of Veterans Affairs. Many of them are Veterans themselves.


Call: 1-800-273-8255

Chat: Text 838255

Support for deaf and hard of hearing: 1-800-799-4889