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Frequently Asked Questions about Parents of the Pride


  • If you need to speak with your student about an emergency situation, feel free to call Student Affairs at (256) 765-4223. Student Affairs staff will help you locate your student or deliver a message for you.
  • If there is a weather emergency, please click here

Adjusting to University Life

  • Reassure your student that the adjustments he or she is experiencing are common and expected for first-year students.
  • Send lots of snail mail, especially in the beginning of the year. Your student will enjoy receiving news from home, especially unexpected packages.
  • Encourage your student to arrive at least 30 minutes before classes. If he or she lives off campus, suggest becoming familiar with parking lots and shuttle bus services. A practice run of walking and driving times before the term is a good idea as well.
  • Remind your student to check UNA Portal email regularly. Your UNA Portal email is considered the official form of University communication and will contain important and essential information.
  • Have an open ear, but be careful not to provide too many suggestions on how to fix your student's problems. Convey your confidence in his or her ability to find a solution. Encourage your student to use the resources available at www.una.edu/successcenter.
  • Encourage your student to build and stick to a time management schedule. Planners are available at the UNA Bookstore.
  • Encourage your student to read the Flor-Ala, the weekly student newspaper. You can also access the Flor-Ala online at www.florala.net for topics to discuss with your student.

Campus Involvement

  • Encourage your student to participate in campus activities like Welcome Week and The Big Deal.
  • Suggest involvement in one of UNA's many student organizations—Alternative Break Board, Freshman Forum, and Greek Recruitment are all great opportunities to meet other students and get involved. Visit www.una.edu/students for additional information.

Support Services and Resources

  • Encourage your student to join a study group or contact the University Success Center for tutoring options. Visit www.una.edu/advising for additional information.
  • Disability Support Services serves and works individually with each student to ensure that reasonable accommodations are being provided in the most effective manner. Visit www.una.edu/disability-support for additional information.
  • If other adjustment problems seem significant, encourage your student to talk with a counselor in Student Counseling Services. Visit www.una.edu/counseling for additional information.
  • Remember to encourage your student to get a flu shot and make arrangements to visit a hometown doctor when necessary.
  • Remind your student to visit the University Health Center (Bennett Infirmary) to take care of any health-related issues. Visit www.una.edu/healthservices for more information.
  • Remind your student the value of exercise and a healthy diet suggest visiting the Student Recreation Center. Visit www.una.edu/recsports for additional information.
  • Encourage your student to sign up for intramural sports.
  • If your student is feeling apprehensive about his or her major or career path, suggest the Career Center. Visit www.una.edu/career/ for information.
  • Remind your student of the importance of visiting instructors, especially if he or she has concerns about schoolwork. Establishing rapport with instructors is important early on, before problems arise. Office hours and contact information are available on the class syllabus.
  • If you need to speak with your student about an emergency situation, feel free to call Student Affairs at (256) 765-4223 or (256) 765-4698. Student Affairs staff will help you locate your student or deliver a message for you.
  • If there is a weather emergency, please click here.