Division of Student Affairs

In an attempt to protect all members of the University community, our services are moving online. Please click on the link below to contact the department related to the service you are seeking, and you will find instructions on how to access staff and the service you need.

We hope that you and your loved ones remain safe and secure. If we can be of assistance, please do not hesitate to contact anyone on our staff and they can direct you to the appropriate department or person.

Thank you for your ongoing patience and understanding as we work through our processes and procedures during this unprecedented time. We’re making every effort to prepare for any eventuality, but we know new circumstances will arise in the days to come.

Our wish is that you will continue to thrive in your journey and return to us better for the challenges faced.

Roar lions!

Dr. Kimberly A. Greenway
Vice President

University Case Manager  https://una.edu/case/

  • works to meet the needs of struggling students
  • assists students during difficult situations (medical, mental health, behavioral, personal or family crisis, illness or injury)
  • promotes student success
  • provides crisis prevention and intervention, advocacy, resources and referrals, and follow-up services

You may visit Health Services for additional information on symptoms and obtaining medical assistance. You may also call 256-765-5000 between 8 AM - 8 PM to inquire about the precautions UNA is taking and/or if you are experiencing symptoms.

  • EFFECTIVE IMMEDIATELY:  Health Services will operate on an APPOINTMENT ONLY schedule.  Health Services will continue to service ALL students, faculty and staff staying on campus or off campus at this time.  ALL appointments will now be handled via a phone call or a ZOOM video appointment.  ANYONE needing an appointment for ANY reason, will need to call 256-765-5000.
  • MEDICATIONS:  Health Services will deliver all prescription medications to the residence halls and campus apartments for any clinic appointments via phone and/or ZOOM.  If you need a refill on any medication, please call 256-765-5000.  If you currently take daily prescription medications, those medication refills can be transferred to Massey Drugs and they will deliver the medications to Health Services and we will deliver to the residence halls or apartments twice a day.  To inquire about this service, please call 256-765-4328. 
  • COVID-19:  If you think you have symptoms of COVID-19 or have been near or around someone that has tested positive for COVID-19, please call 256-765-5000 for further instructions and where you can go to be tested.
  • STAY HOME:  We strongly recommend that everyone stays home, takes all necessary precautions listed above and does not risk any unnecessary exposure to COVID-19.
  • Please visit HERE for more information on Student Counseling Services.
  • At this time Student Counseling Services will not be scheduling ongoing individual, in office appointments.
  • Counselors are still on campus and will be seeing students in the office for emergent needs during regular campus office hours (M-F 8:00 AM - 4:30 PM).  Call 256-765-5215 to schedule an appointment after an initial phone assessment.
  • For non-emergent issues counselors will remain available to serve students and are providing consultation by phone during regular business hours.
  • Group therapy and workshop sessions are cancelled until further notice.
  • If you have a scheduled appointment you will be contacted by your counselor to discuss alternative service deliveries.
  • While off campus be sure to research your local mental health service agencies and reach out to them if needed.  Call our office for assistance with a referral if needed.
  • Student Counseling Services will be pushing out various self-help information and videos via social media platforms to address overall health and wellbeing.  Follow us @una_scs on Instagram and @unastudentcoun1 on Twitter!

  • If you are experiencing a mental health emergency after hours you can call our Community Crisis Line at 256-764-3431, the University Police Department by dialing 911, or go to the nearest emergency room for assistance.

The Caring for the Pride Fund was established for students, faculty, and staff who have been adversely affected by a short-term, unexpected life event. This may include assistance with rent, utilities, medical, and moving expenses. 

If you find yourself in need of assistance, please contact Univeristy Case Manager, Holly Underwood. hunderwood1@una.edu 

Starting the week of Monday, April 6, 2020, and until further notice, the UNA Mail Room will be modifying its hours to be open on Tuesday and Thursday between the hours of 1 PM and 4 PM.  We will still be serving all campus departments and on-campus students during this time. As a reminder, you will receive an email from the UNA Mail Room when a package is delivered and logged into the system, thus indicating that it is ready for you to pick up.

We ask that you please enter the GUC via the side door closest to the Mail Room and be mindful of social distancing when inside.  

If you need to call the Mail Room, please dial 256-765-4282 or email Linda White at lwhite3@una.edu .

As always,

  • You may submit an address change on the USPS website at https://tinyurl.com/s89yoyn.
  • Students must provide Mane Cards to pick up packages.

For most current COVID-19 operations, see https://una.edu/events/mail-room.html .

If you need assistance with your Mane Card, please email manecard@una.edu

  • Students can "dial a ride" at 256.765.4853 / Monday - Friday from 8 AM -12 PM 
  • Only rides to/from current bus stops on daily routes.  Students should allow 15 minutes for pickup.
  • 7 Points Shopping Center will be a supply/grocery bus stop available during the week. 
  • Saturday shopping will run 11 AM - 9 PM as normally scheduled.
Please go to https://www.una.edu/students/covid-19-operations.html for updates and status of Student Engagement programs and activities.

 CARE Team

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