Student Appeal and Grievance Procedure
Student Appeal Procedure
If the request for an accommodation is not granted by the review panel, students may send a written appeal to the Director of Health Services who will send the appeal and documentation to a second panel for review. In the event that it is not granted, students may file a complaint with the Regional Office of Civil Rights (OCR), Atlanta Office, 61 Forsythe St. SW, Suite 19T70, Atlanta, GA 30301-3104 (phone 404-562-6350).
Student Grievance Procedure
Once students' documentation is approved by the panel and a student is receiving accommodations and has a complaint alleging violation's of the Americans with Disabilities Act, including failure to provide reasonable and appropriate accommodations or discrimination on the basis of disability, a complaint may be filed with the Office of Disability Support Services. The student must contact Disability Support Services to discuss the complaint. The student and Disability Support Services staff will meet to seek a solution. If a solution is not decided upon, the student may take the complaint to the Director of Health Services. The Director of Health Services, along with the Disability Support Services staff will attempt to formulate a solution. If the solution mentioned is not satisfactory, the complaint may be taken to the Vice President for Student Affairs who will address the situation. Unless otherwise resolved to the mutual satisfaction of the student and the University, a complainant will receive a written determination. If a satisfactory resolution is not achieved within the University, complaints may be directed to the Regional Office for Civil Rights (OCR), Atlanta Office, 61 Forsythe St. SW, Suite 19T70, Atlanta, GA 30301-3104 (phone 404-562-6350).