General Information

Transcripts are $5.00 per copy and are usually processed within 2 business days. All transcript requests require the student's signature and will not be processed if a financial and/or administrative hold is on record. If a hold exists, a letter of notification will be sent stating the type of hold and instructions on how to resolve it.

Ways to Request a Transcript

  • Online* - Transcripts may be ordered online 24/7 through Transcripts on Demand (an additional processing fee applies).

  • In Person - Complete a UNA transcript request form in the Office of the Registrar, Room 119, Bibb Graves Hall.

  • By Mail/Fax/Email - Complete our transcript request form.

*Online Orders: Your card will only be charged after your order has been completed. Order updates will be emailed to you or you may track your order online using your email address and order number. If you place your request through Transcripts on Demand, you do not have to place a separate request through the Registrar's office.

Transcript FAQ's

  • Do I have to request my transcript in person?
    You do not have to come to the Registrar’s Office to request a transcript. Transcript request forms can be downloaded from the Registrar’s web page. Just click here: "transcript request form"
  • Can my transcript be sent in PDF format?
    We now have the capability to send transcripts in PDF format. We utilize ESCRIP-SAFE which allows transcripts to be sent electronically to an e-mail address or any schools that are members of the ESCRIP-SAFE network.
  • Can attachments be sent electronically?
    Forms that you need attached to your transcript can be downloaded to be attached when your request is processed.
  • Can someone else pick up my transcript?
    Your transcript can be picked up by anyone you indicate on your signed request. We must have your signature allowing the university to release your transcript.
  • How do I pay for a transcript?
    Your transcript fee may be paid with a credit or debit card; however, we no longer accept American Express. If you are making payment with a credit card, the 3 digit CVV code is required. Fees may also be paid with a check made out to the University of North Alabama.
  • Is there a fee for transcripts?
    The transcript cost is $5.00 per copy, whether it is a request for an Official or Unofficial transcript.
  • What if I don’t know the exact year I attended UNA?
    You can request your transcript if you do not know the year you attended. Transcripts for students who attended UNA prior to 1994 are not available online. It will be necessary for you to provide any names used while attending the UNA.
  • What is the difference between an Official and Unofficial transcript?
    Official transcripts are printed on official paper with the University name and Official Seal. Official transcripts cannot be duplicated. Unofficial transcripts are printed on white paper and can be faxed and duplicated. Employers and Universities typically require an Official transcript.
  • Can I have transcripts sent to my home?
    Transcripts can be sent anywhere you designate on your transcript request; however, Official transcripts must remain sealed in order to be considered Official by the recipient.
  • Does UNA utilize ESCRIP-SAFE?
    The University of North Alabama is a receiving and sending member of the ESCRIP-SAFE network. Upon receipt of a transcript request, transcripts are sent electronically through ESCRIP-SAFE to network members and mailed to recipients that are not members.
  • Can I request a transcript over the phone?
    Your signed request must be received before a transcript request can be processed. You can scan and attach your signed request to an e-mail addressed to or fax your signed request to (256) 765-6014. Your request can also be mailed to Registrar’s Office, UNA Box 5044, Florence, AL 35632-0001.
  • How long will it take for my transcript to be received?
    If your transcript can be sent electronically, it will be sent and received within 2 business days, except at the end of the semester when there is a higher volume of requests. Transcripts sent by mail will be sent, via first class mail, within 2 business days, except at the end of the semester when there is a higher volume of requests.
  • What is Transcripts on Demand?
    We now utilize a service called “Transcripts on Demand” that allows you to place your orders via the Internet 24/7. For an additional charge of $2.25, you can track your order online, receive updates on your request via e-mail and your signed release will be held in their data base so that you do not have to provide a signed release each time you place a request.
  • What if I have a hold on my student account?
    You must clear any holds on your account before your request can be processed. You can clear the hold by calling the department that placed the hold on your account. Once the hold is cleared, please notify the Transcript Specialist at (256) 765-4832, to have your request processed.