Syllabus Statements

ETS has created syllabus/policy statements that can be used as-is or adapted for your courses.  Please feel free to modify them as needed.  If you would like to share a syllabus statement, please email ets@una.edu.   

We also have a Syllabus Checklist to help make sure you don't forget other useful syllabus components.

Basic requirements for online classes at UNA are

  • Windows 7 or later
  • Mac OSX 10.6
  • Linux - chromeOS (Respondus LockDown Browser/Monitor is currently in beta for Chromebook)
  • Broadband internet access (512 Kbp/s or higher)

For full, current Canvas system requirements please visit:

Technical Support and Technical Issues

Canvas

Please visit the Canvas Support page for Students for frequently asked Canvas questions.

If you have questions about Canvas, need instructional assistance, or are having trouble inside Canvas, please go to the page/item in Canvas where you are having the problem and click Help (the question mark), then Report a Problem.  Please include a description of the problem you are having, your full name, UNA email address, an alternative e-mail address (if applicable) and a phone number.   If you cannot login, there is a Help link on the login page.  UNA Canvas support should reply to you via UNA email within one business day.

Other Technical Issues

If you cannot log-in to Canvas, or are otherwise having trouble with UNAPortal or email, then please contact UNA Information Technology Services: helpdesk@una.edu include your full name, UNA email address, an alternative e-mail address (if applicable) and a phone number. You may also contact UNA ITS via phone at 256-765-4865 Monday-Friday from 8:00am-4:30pm.  Additional information about ITS services may be found on the ITS website.

Online Exams

  • Practice Quiz
    • A practice test will be provided for you.  You should take this quiz from the same computer and internet connection you plan to use when taking the actual quiz.
    • If you encounter technical issues when taking the practice quiz, please submit a Canvas support ticket.
  • If you are disconnected or experience a technical problem while you are taking a quiz, you must contact the instructor immediately – delaying communication about a problem will result in less positive outcomes.  After contacting the instructor, submit a Canvas support ticket.
  • If you lose your internet connection, or are otherwise unable to complete a quiz, you may be allowed to re-take/access the quiz at the discretion of the instructor. 
  • Students who wait until after a quiz is closed to communicate a technical problem will not be allowed to make up the quiz.
  • Attempts to circumvent course security measures such as remotely proctored testing (Respondus Monitor) will be considered academic dishonesty and dealt with according to the Academic Honesty policy.

 

Proctored Exams (Respondus Monitor)

  • When entering a Respondus Monitor Exam, you will go through an identity verification process.  You will be asked to:
    • Take a picture of yourself. The purpose of this is to verify who is taking the exam.
    • Take a picture of your ID. The purpose of this is to verify that the person taking the exam is the person who is actually enrolled in the course – this needs to be a valid picture ID, such as a student ID, driver’s license, state ID, government ID, etc.
    • Complete a 360-degree room scan. There are two major parts to this room scan. (1) You should show your entire desktop area, (2) You should turn the webcam around in a complete circle to show all walls in your room. This is to verify you do not have unauthorized persons or materials in your testing area.
  • Test Environment 
    • You may not have any paper, writing utilities, digital devices, etc. in your exam area (including no scratch paper), unless otherwise directed by your instructor
    • You should be alone in the room while taking exams. You may not leave your exam area during the exam.
    • Avoid wearing baseball caps or hats with brims
    • Ensure your computer or tablet is on a firm surface (a desk or table) — not on your lap, a bed, or other surface that might move
    • If using a built-in webcam, avoid tilting the screen after the webcam setup is complete
    • Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window
  • Practice Quiz
    • A practice test will be provided for you.  You should take this quiz from the same computer and internet connection you plan to use when taking the actual quiz.
    • If you encounter technical issues when taking the practice quiz, please submit a Canvas support ticket from within the Lockdown Browser.
  • If you are disconnected or experience a technical problem while you are taking a quiz, you must contact the instructor immediately – delaying communication about a problem will result in less positive outcomes.  After contacting the instructor, submit a Canvas support ticket.
  • If you lose your internet connection, or are otherwise unable to complete a quiz, you may be allowed to re-take/access the quiz at the discretion of the instructor. 
  • Students who wait until after a quiz is closed to communicate a technical problem will not be allowed to make up the quiz.
  • Attempts to circumvent course security measures such as remotely proctored testing (Respondus Monitor) will be considered academic dishonesty and dealt with according to the Academic Honesty policy.