Canvas Support for Students
If you need help in Canvas go to the Canvas Help menu on your device and select:
- Chat with Canvas support 24x7, 365 days a year (limited phone support on major holidays)
- Canvas Support Hotline: +1 (833) 297-1056
- Report a problem (submit a ticket). Responses will be sent to your UNA Email Address
For device-specific instructions, visit the "How do I get help with Canvas?" guide. For assistance with internet access, email, or login/password issues related to UNA Portal, Canvas, or Microsoft Office, please visit the UNA Information Technology Services website, contact the ITS Helpdesk at helpdesk@una.edu, or visit the UNA Helpdesk in Collier Library.
Canvas Resources
Is Canvas working?
Check the official Canvas Status Page: http://status.instructure.com/
For mobile environments, the Canvas app is available in the iTunes and Google Play stores.