APPLY! REQUEST

Help Desk

The Information Technology Services department here at UNA provides email and phone support for students, faculty and staff. We look forward to serving you!

Deterian Bailey

Helpdesk Services Specialist

dbailey@una.edu

256.765.4865

*

Alison Caddell

Helpdesk Student Services Coordinator

acaddell@una.edu 

256.765.4335

On Campus Support

  • Employees: Call 256-765-4865, visit ITS Help Desk, or visit us in Collier Library/Main Floor
  • Students: Call 256-765-4865 or visit us in Collier Library/Main Floor
  • HelpDesk Office Hours (located in Collier Library/Main Floor): 
    • Monday-Thursday:
    • 7:30 AM to 7:30 PM
    • Friday: 
    • 7:30 AM to 4:30 PM
    • Saturday: 
    • CLOSED
    • Sunday: 
    • 6:00 PM to 9:00 PM

Web Support

Email Support

Phone Support

  • Monday-Thursday 7:30 AM to 7:30 PM
  • Friday 7:30 AM to 4:30 PM
  • Saturday CLOSED
  • Sunday 6:00 PM to 9:00 PM
  • (256) 765-4865