Sara Huntley

Assistant Director, End User Services/Operations/Support

sbhuntley@una.edu 

256.765.4637

*

Craig Michael

Senior Systems Engineer

dmichael@una.edu 

256.765.5955

*

Jeff Ivy

Instructional Technology Engineer

jivy1@una.edu 

256.765.5990

*

Pam McDaniel

Instructional Technology Engineer

pmcdaniel1@una.edu 

256.765.4240

*

Scott Heath

IT Support Specialist

sheath@una.edu 

256.765.4850

*

Andrew Phillips

IT Support Specialist

atphillips@una.edu  

256.765.4850

ITS Help Desk

Web Support

• Employees: ITS Help Desk

Email Support

• Email: helpdesk@una.edu
• Click UNAPortal FAQ for UNAPortal issues

Phone Support

• Monday-Thursday
• 7:30 am-6:00 pm
• Friday
• 7:30AM - 4:30PM
• Saturday
• CLOSED
• Sunday
• 3:00PM - 6:00PM
• (256) 765-4865