End User Services and Support
Sara Huntley
End User/Operations/Support Coordinator, Part Time
sbhuntley@una.edu
256.765.4637
Jeff Ivy
Instructional Technology Engineer
jivy1@una.edu
256.765.5990
Pam McDaniel
End-User Services, Operations, and Support Systems Manager
pmcdaniel1@una.edu
256.765.4240
Scott Heath
IT Support Specialist
sheath@una.edu
256.765.4850
Jodi Gambrell
IT Support Specialist
jgambrell@una.edu
256.765.4462
ITS Help Desk
On-Campus & Remote Support
Location: Collier Library, First Floor
Email: helpdesk@una.edu
Phone Number: 256-765-4865
Hours:
- Monday through Thursday: 7:30am to 6:00pm
- Friday: 7:30am to 4:30pm
- Saturday: CLOSED
- Sunday: Email only
Web Support:
Faculty & Staff: Employees' Helpdesk Ticket Request