End User Services and Support

img_1954.jpg

Sara Huntley

End User/Operations/Support Coordinator, Part Time
sbhuntley@una.edu 
256.765.4637

 

Jeff Ivy

Instructional Technology Engineer
jivy1@una.edu 
256.765.5990

 

Pam McDaniel

End-User Services, Operations, and Support Systems Manager
pmcdaniel1@una.edu 
256.765.4240

 

Scott Heath

IT Support Specialist
sheath@una.edu 
256.765.4850

 

Jodi Gambrell

IT Support Specialist
jgambrell@una.edu
256.765.4462

 

 

ITS Help Desk

On-Campus & Remote Support

Location: Collier Library, First Floor

Email: helpdesk@una.edu

Phone Number: 256-765-4865

Hours:

  • Monday through Thursday: 7:30am to 6:00pm
  • Friday: 7:30am to 4:30pm
  • Saturday: CLOSED
  • Sunday: Email only

Web Support:

Faculty & Staff: Employees' Helpdesk Ticket Request